Best Western Bastrop Pines Inn

Liked it room needed some extra touches 1. Shower head has button all the way at the top in wheelchair or using a walker one would not be able to reach Please place it at sitting level. 2. No booklet for channels for TV or stationary for taking notes no booklet to share of city and places to eat or enjoy. 3. Freezer in ice box needs attention 4. Sitting chairs in room at table are very uncomfortable. 5. Bath mat needed for inside of shower, accident waiting to happen 6. Pool needs cleaning 7. Lighting in room needs to be brighter

I had a late-night reservation because I had to commute a few hours home after a 1 am landing at the Austin airport and wanted a place to rest. The staff was super accommodating, making sure I had a room ready, offering a late checkout, etc. Perfect stop for a very weary traveler. The bed was comfortable, the room was dark and quiet and I slept great. Every staff member I encountered was friendly. I usually don't leave reviews but I had a really good experience.

Front end staff are positive and quite frankly entertaining. Professional and a good attitude. They also sent my sweater back to me via the fedex label I emailed to them that my daughter left. Accommodating and very kind to expedite this.

The breakfast was your normal hotel breakfast and facilities were clean and comfortable. Location was not exceptional but close to restaurants and shopping so quite acceptable.